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Field service technician

Townsville
SITECH CS
Posted: 12 May
Offer description

About us

SITECH Construction Systems is the Trimble Heavy Construction distributors for the Eastern and Central Australia. Trimble offers a range of GNSS and UTS machine control systems to suit graders, excavators, dozers, scrapers, compactors and more. Trimble machine control systems provide guidance to the operator to comply with a 3D model in civil construction and mining.

About the role

We are now seeking to recruit a skilled professional in a mechanic/auto electrician or related field for a position based in Townsville.

This role is a hybrid technical position combining field installation and commissioning of Trimble technology with high-level product support and customer training. It is ideal for a trade-qualified individual with strong problem-solving skills and a passion for technology, who enjoys working both independently and directly with customers.

Key responsibilities include:

Installation and Commissioning

* Perform complete installations of Trimble 2D/3D machine control systems and associated technologies

* Manage third-party welding, wiring, and mounting as required

* Conduct quality assurance checks and system calibrations

* Ensure all work is completed safely and to a high standard

Technical Support and Customer Training

* Provide first-line and advanced product support for Trimble systems (e.g., Siteworks, Earthworks, productivity tools)

* Troubleshoot technical issues remotely and on-site

* Deliver structured customer training and onboarding to ensure optimal use of equipment

* Document support cases and site work in CRM and support platforms

About you

To be successful in this role, you will bring:

* A trade qualification in auto electrical, mechanical, or a related field

* A current and unrestricted driver’s licence (essential)

* Strong diagnostic and fault-finding skills

* Excellent interpersonal and customer service skills

* An interest in or willingness to learn geospatial and positioning principles

* Experience or interest in civil construction or mining environments

Why choose us?

* Competitive salary package and incentive plan

* Company vehicle, tools, mobile phone and laptop provided

* Structured onboarding and ongoing Trimble product training

* A supportive and experienced team environment

* Career development opportunities in the fast-evolving world of construction technology

To apply, please submit your current CV and a short cover letter detailing your interest in the role. We look forward to hearing from you.

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