Expression of Interest: Assistant - Libraries (Branch Services)
Job No: GRC1635
Expression of interest for the position of Assistant - Libraries (Branch Services) located at Gympie, Tin Can Bay, Rainbow Beach, Imbil, Kilkivan, and Goomeri.
Applications will be assessed on skills and experience that meet the mandatory requirements for this position and availability to work at our libraries from Monday to Saturday on a needs basis. When a casual vacancy arises, Council will draw from this pool of submissions.
Remuneration: Casual hourly rate commencing at $42.65 (plus casual loading) plus superannuation.
Closing Date: Sunday 9th August 2026 at 11:00pm AEST.
Position Summary
Gympie Regional Council Libraries build connected communities by providing people with opportunities to discover, create, share ideas and preserve information and knowledge for the future. Our libraries are places for people of all ages, with customers having free access to services which include accessing library collections that are physical, digital and mobile, utilising computers, wifi and learning new skills.
Responsibilities and Duties
* Excellent Customer Service and communication skills with an ability to deal with difficult customers and present a positive Council image.
* Demonstrated knowledge and ability to use a variety of computer hardware and software with an ability to instruct customers with various IT requirements.
* Ability to develop working relationships with staff and work together in a team environment.
* Ability to deliver various library programs to large groups of people at our libraries and outreach locations.
* Ability to work autonomously.
* The ability to work at other branch libraries as required to meet business needs.
* The availability to work flexible hours (including Thursday night and Saturday morning).
* Queensland 'C' Class driver's licence or above that is current and maintained.
* Working with children check – Blue Card or ability to obtain a Blue Card.
* Provide outstanding customer service at our libraries.
* Undertake library duties such as issues, returns, shelving and collection maintenance.
* Maintain a strong knowledge of library services, including digital and online resources and library programs.
* Assist with the retail presentation of our library spaces to best showcase our products and services to the community.
* Promote and deliver a range of library programs to fulfil the community's needs including story time, school holiday activities, lifelong learning, technology sessions and community workshops.
* Actively participate in reviews of branch library processes and procedures to ensure a continuous improvement focus on customer service.
Qualifications and Skills
* Excellent Customer Service and communication skills with an ability to deal with difficult customers and present a positive Council image.
* Demonstrated knowledge and ability to use a variety of computer hardware and software with an ability to instruct customers with various IT requirements.
* Ability to develop working relationships with staff and work together in a team environment.
* Ability to deliver various library programs to large groups of people at our libraries and outreach locations.
* Ability to work autonomously.
* The ability to work at other branch libraries as required to meet business needs.
* The availability to work flexible hours (including Thursday night and Saturday morning).
* Queensland 'C' Class driver's licence or above that is current and maintained.
* Working with children check – Blue Card or ability to obtain a Blue Card.
Benefits
* Access to employee health and well-being programs
* Fitness Passport: work out at over 25 local gyms for you and your family at a subsidised rate.
* Generous superannuation scheme of up to 14 percent
* Access to salary sacrificing and salary packaging arrangements
* Employee assistance program offering free confidential counselling services for employees and their families.
Our Values
* Accountability
* Communication
* Customer Service Focused
* Integrity
* Teamwork and Collaboration
Gympie Regional Council is proud to be an Equal Opportunity Employer, and our people represent the community which we service. We invite all suitably qualified applicants to apply, including First Nations People, and people from diverse social, cultural and gender backgrounds.
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