Multiple Administration & Reception positions available at RTO campus in Slacks Creek and Fortitude Valley, Brisbane.
We are a growing RTO delivering nationally recognised VET qualifications in business, automotive skills, cookery and hospitality, construction and English language. We are now in need of a suitable people to join the team as a Reception and Administration Assistants.
The positions are in a busy administration team arranging enrolment and support services for RTO students. The position located at Slacks Creek commences immediately; the position at Fortitude Valley commences in April.
The person in this role will undertake general administration and reception duties and reports to the head of the administration department.
Reception / Administration officer
We are looking for highly motivated individuals to work in our administration department, efficiently and effectively processing applications, following admissions procedures, managing the front desk, including reception duties and performing a variety of administrative duties while keeping an exceptionally high standard of compliance to the various industry regulations.
Duties
* Take ownership of the Reception desk, dealing professionally with all callers, visitors, staff and students.
* Communicate professionally with staff, students, agents, clients and other parties
* Respond to and act upon admission submissions, enrolment requests and general enquiries
* Assess admission applications according to requirements and policies
* Process applications, enrolments and finances according to company procedures
* Provide general administrative support as directed by the Administration Manager including data entry, file compilation, reception and secretarial support
* Undertake and participate in other activities/ projects/ duties as directed.
Selection Criteria
* Experience in student services and/ or working in a busy administration team
* Experience in the use of student management system is desirable
* Knowledge of RTO policies and procedures or an ability to rapidly acquire such knowledge (desirable)
* Excellent spoken and written English communication skills
* High-level computer skills, particularly the Microsoft Office suite
* Flexible and reliable, good time management skills
Remuneration depending on qualifications and experience.
The position
Training will be provided to the successful candidates.
General requirements that apply to all positions at Skills Institute Australia:
* Unrestricted right to work in Australia
* Willingness to obtain a Police Check
* Currently residing within normal commuting distance of the position location
Skills Institute Australia values diversity and inclusion.