**About us**:
**Lutheran Services** is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.
Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They bring our vision to life - helping those we serve to pursue the lives they hope for, and enabling the communities we are part of to thrive.
As a member of the Lutheran Services team, you will enjoy a great work-life balance, generous benefits, flexible arrangements and ongoing opportunities for professional development and career progression.
**About the role**:
We are currently seeking a talented **Scheduler/Administration Officer** to join our dedicated team in the Home Care division of our **Zion** Aged Care Service in Gympie. As our Scheduler/Administration Officer, you will play a vital role in ensuring the smooth operation of our Home Care services, enabling our elderly clients to receive the highest standard of care in the comfort of their own homes.
Your primary responsibility will be to coordinate and manage the scheduling of Home Care services for our clients. This will involve allocating appropriate staff members, ensuring efficient service delivery, and maintaining accurate records.
In addition to scheduling, you will be responsible for a range of administrative tasks such as data entry, maintaining client files, generating reports, and assisting with billing and invoicing processes.
**About you**:
As the face of the Home Care team you will collaborate closely with staff and other stakeholders ensuring smooth coordination and enabling the delivery of high quality care to our clients. Your exceptional customer service skills will see you act as a key point of contact for our clients and their families, to address any enquiries or concerns promptly. Building strong relationships with them will be crucial to ensure their satisfaction and trust in our services.
**What we can offer**:
A professional work environment in an organisation that genuinely cares, values dedication and performance.
You will receive:
- Learning and development opportunities
- Access to salary packaging
- Good work life balance
- Access to discounts, such as health insurance, holiday and travel, gym membership, IT and home appliances
- Membership to our dedicated Employee Assistance Program.
If you are a motivated individual with a passion for supporting the elderly and possess the required skills and qualifications, we would love to hear from you. Join our team, love what you do and make a difference in the lives of our valued clients!
To view the position description please click here