Join or sign in to find your next jobJoin to apply for the Amazon Tour Leader, Amazon Tours role at AmazonContinue with Google Continue with Google5 days ago Be among the first 25 applicantsJoin to apply for the Amazon Tour Leader, Amazon Tours role at AmazonGet AI-powered advice on this job and more exclusive features.DescriptionAmazon is seeking an enthusiastic and engaging Tour Leader to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Center in Kemp Creek.DescriptionAmazon is seeking an enthusiastic and engaging Tour Leader to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Center in Kemp Creek.As a Tour Leader, you will play a crucial role in showcasing Amazon's innovative technology and dedicated workforce to a diverse audience.
You highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills.
Join us in sharing Amazon's story and inspiring the next generation of innovators
Key job responsibilitiesConduct multiple 90-minute tours per day, providing an engaging and informative experience for visitorsDevelop a deep understanding of Amazon's fulfillment processes, robotics technology, and company historyMaintain positive site relationships and participate in site & community engagement activitiesEffectively communicate complex technical concepts to audiences with varying levels of technical knowledgeEnsure tour groups adhere to all safety protocols and facility regulations.Lead and support high level/VIP tours that require additional planning and coordinationCollaborate and Earn Trust with fulfillment center teams to stay updated on the latest developments and processes and gain support with site stakeholdersCollect and report feedback from tour participants to improve the overall experience.A day in the lifeYou'll start by reviewing the day's tour schedule and preparing any necessary materials.
Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining how customer orders are processed, picked, packed, and shipped with incredible efficiency.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team.
You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About The TeamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession.Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams.
We're a collaborative group that values creativity, continuous learning, and the ability to inspire others.As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's world class fulfillment operations.Basic QualificationsBachelor's degree in Logistics, Communications, PR, Tourism, or a related field OR equivalent industry experienceExceptional communication skills and attention to detailA high level of professionalismA bubbly, positive outlook to inspire and engage tour participantsThe ability to work independently and autonomouslyProficient in Microsoft Office, including Word & ExcelPreferred QualificationsExperience in Fulfillment OperationsTourism, events, acting or hospitality industry experiencePublic Speaking or media experienceExperience working with global teamsAcknowledgement Of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Company - Amazon Commercial Services Pty LtdJob ID: A2999829Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Amazon by 2xSign in to set job alerts for "Tour Leader" roles.Port Delivery Agent Guides Scheduler | Fixed TermSydney, New South Wales, Australia 18 hours agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 3 months agoProduct Guide (Retail Sales Associate)- Full TimeSydney, New South Wales, Australia 4 days agoWe're unlocking community knowledge in a new way.
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