Our client is seeking a friendly and outgoing individual to join their team as a part/time casual receptionist/optical assistant.
If you’re a self-motivated individual with exceptional customer service skills and a sense of style, we want to hear from you!
**Responsibilities**:
- Meet and greet patients with a smile.
- Assist patients in selecting appropriate frames and sunglasses, considering their visual needs, prescription requirements, and personal style preferences.
- Provide professional advice and recommendations on lens options to optimise vision and enhance the overall eyewear experience.
- Conduct frame adjustments, repairs, and minor maintenance, ensuring optimal fit and comfort for patients.
- Place and track orders for lenses, frames, and other eyewear accessories, coordinating with external suppliers and maintaining inventory control.
- Collaborate effectively with the optometrists, support staff, and other team members to ensure seamless patient care and satisfaction.
**Qualifications**:
- Previous experience as receptionist or customer service/retail assistant ideal but not essential.
- A commitment to providing exceptional customer service and maintaining a positive and friendly demeanor.
- Outstanding interpersonal skills and the ability to communicate effectively and empathetically with patients of all ages and backgrounds.
- Strong attention to detail and organisational skills, with the ability to manage multiple tasks and prioritise effectively.
- Demonstrates a growth mindset and a willingness to learn and develop new skills.
- Good computer skills including familiarity with Microsoft Word and Excel.
**What’s in it for you?**
Join a growing independent optometry group, which values its team members as much as its customers and encourages everyone to prioritise their health and family and maintain a healthy work/life balance. For those looking for purpose and a role that’s rewarding, you will enjoy helping make a difference in people's lives by improving their vision and overall eye health. And if it’s career progression and a real challenge that you’re after, well, you have come to the right place!
**Job Types**: Part-time, Casual, Temp to perm
**Salary**: $30.00 - $35.00 per hour
Expected hours: 16 - 20 per week
**Benefits**:
- Employee discount
- Employee mentoring program
- Career development assistance
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Penalty rates
**Experience**:
- Optical Dispensing: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person
📌 Optical Dispenser (Coombs)
🏢 Taibo
📍 Canberra