The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company's products are sold in approximately 150 countries and territories under brand names including Estée Lauder, Aramis, Clinique, Lab Series, Origins, M•A•C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, The Ordinary and NIOD, BALMAIN Beauty.
We are looking for a dynamic and commercially driven Sales & Education Executive to support retail performance across our travel retail network. This role is ideal for someone who thrives in a fast-paced environment, is passionate about beauty, and excels at coaching teams to deliver exceptional customer experiences and sales results.
Working closely with the Area Sales & Operations Manager (ASOM), you will play a critical role in driving sales growth, executing marketing initiatives, and developing high-performing Beauty Advisors across multiple retail locations.
Description
* Key contact of Retailer, SMC and Retailer.com
* Brand campaigns rollout
* Department store notices for product information and program executions
* Event management: consolidate event schedule, book retailer event locations, monitor reservations, and generate event analysis reports
* Conduct livestream programs on Retailer online platform
* DS/SMC channel collaborative program planning
* Advertising exposure arrangement: store mailer, DM ads, banners, campaigns, outposts
* Collect retailer promotion DM and competitors DM
* Check DS expenses deduction
* Qualifications – University Bachelor's Degree or above in business-related disciplines
* A minimum of 2 years of proven retail sales planning experience in large multinational corporations or matrix organizations
* Strong business acumen with cost-conscious, result-driven and customer-oriented mindset
* Attention to detail, ability to work under pressure and manage tight schedules
* Well-organized with ability to prioritize and multi-task
* Good command of computer skills including Excel and Word
What You'll Be Doing
Drive Sales Performance & Retail Excellence
* Partner with the ASOM to review sales targets, analyse performance, and identify growth opportunities
* Monitor sales trends, competitor activity, and in-store execution to optimise results
* Ensure counters reflect premium brand standards and visual merchandising guidelines
* Coordinate and execute in-store promotions, product launches, and retail activations
* Generate and interpret sales reports to inform decision-making
Lead & Inspire Beauty Advisors
* Motivate and coach Beauty Advisors (BAs) to achieve and exceed sales targets
* Provide tailored, one-on-one coaching based on individual strengths and development areas
* Support recruitment, onboarding, and ongoing performance management
* Ensure team members represent the brand with professionalism and impeccable grooming
Deliver Impactful Training & Development (30%)
* Conduct in-store and virtual training on selling skills, customer experience, and product knowledge
* Coach teams on upselling, cross-selling, and productivity improvement
* Support onboarding of new hires to ensure strong brand and retail environment understanding
* Partner with the Education team to deliver engaging and relevant learning experiences
* Leverage digital learning tools to enhance capability across the network
Execute Marketing & Retail Initiatives
* Ensure seamless execution of promotions, launches, and in-store programs
* Collaborate with Marketing and Visual Merchandising teams to bring campaigns to life
* Track campaign effectiveness and provide insights and post-activation reporting
* Ensure all promotional materials and stock (including FOC) are delivered accurately and on time
What We're Looking For
* Bachelor's degree with 3+ years' experience in retail, beauty, or travel retail
* Proven track record of driving sales performance and team productivity
* Strong coaching capability with a passion for developing others
* Excellent communication and presentation skills (both in-person and virtual)
* High level of organisation, agility, and a proactive, can-do mindset
* Digitally confident – comfortable with MS Office and learning new platforms
* Willingness to travel regularly across retail locations
What Sets You Apart
* You lead with empathy and energy, bringing out the best in others
* You combine commercial acumen with a passion for people development
* You thrive on the shop floor and lead by example
* You are driven by excellence and continuously look for ways to improve performance
Why Join Us?
* Work with globally recognised beauty brands in a dynamic travel retail environment
* Opportunity to make a tangible impact on sales and team success
* A role that blends commercial strategy, coaching, and creativity
* Be part of a collaborative, high-performing team that values growth and innovation
If you're ready to take the next step in your retail leadership career and make a real impact, we'd love to hear from you. Apply now and help us deliver exceptional beauty experiences at every touchpoint.
Equal Opportunity Employer
The Estee Lauder Companies acknowledges the Traditional Owners & Custodians of the lands on which we work, and pay our respects to their Elders past, present and emerging.
The Estee Lauder Companies is proud to be an Equal Opportunity Employer. We do not discriminate based upon religion, race, national or ethnic origin, sexual orientation, gender identity, gender expression, age, status as an individual being differently abled or other applicable legally protected characteristics.
If you need assistance or an accommodation to apply to a role due to being differently abled, you may contact us at hraustralia@estee.com.au
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