Salary: $83,000 - $93,000 Total Remuneration Package + NFP salary packaging benefits
Employment status: Full Time Permanent
Job number: 2606
Hey you
We're on the lookout for a highly skilled and proactive ICT System Administrator to join genU's dynamic ICT team
This is a hands‑on, technical role where you'll help implement and maintain genU's ICT standard operating environment, ensuring our systems remain reliable, secure, and high-performing across the entire organisation.
You'll work closely with the broader ICT team to deliver high‑level (level 3) support, resolve complex issues, and implement technical solutions that keep our people connected and our services running smoothly.
The ICT Branch at genU provides critical support across software, hardware, telecommunications, governance, applications, infrastructure, and security. As a System Administrator, you'll play a key role in keeping these essential systems humming.
What you'll do
* Install, configure, and maintain operating systems, applications, and software — including patching, updating, and troubleshooting.
* Manage user accounts, permissions and access to ensure staff have the tools they need.
* Monitor system performance, diagnose issues, and proactively identify problems before they escalation.
* Implement and maintain security measures including firewalls, intrusion detection, and other tools to safeguard data and systems.
* Manage and maintain network infrastructure — routers, switches, firewalls — and resolve connectivity issues.
* Keep systems secure and up-to-date through timely application of software and security updates.
* Provide high‑level (level 3) technical support to staff and the ICT team, answering questions and guiding users through technical issues.
What you'll bring
* Tertiary qualifications and/or extensive experience in a relevant field.
* Strong knowledge of Windows and Linux operating systems.
* Experience with networking protocols (TCP/IP, DNS, DHCP).
* Familiarity with server hardware and virtualisation platforms.
* Experience with cloud services and technologies.
* Strong troubleshooting and problem‑solving abilities.
* Knowledge of security best practices and tools.
(You'll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don't worry, we'll help guide you through this.)
Bonus Points for
* Experience configuring and troubleshooting devices.
* Experience with digital voice communications and systems.
* Experience with SAP software.
* ITIL certification.
Why you'll love working at genU
At genU, our differences make us stronger. We celebrate diversity in every form — lived experiences, ideas, backgrounds, and perspectives — and we're committed to creating a safe, inclusive, and equitable workplace.
You'll also get access to:
* Flexibility - full time, part time, or job share plus hybrid working
* Salary packaging - up to $15,900 tax‑free plus meal/entertainment benefits
* Purchased leave options - the ability to buy additional annual leave to support work‑life balance and flexibility.
* Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi‑Fi
* University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
* Wellbeing support - 24/7 access to a holistic employee assistance program
* Referral bonus - bring great people with you and be rewarded
* 15 days personal leave – 5 days extra to National Employment Standards*
Ready to make a difference? Click apply to complete your application.
Don't wait to apply We are reviewing applications as they come in.
You can view the full position description HERE.
We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at ***********@genu.org.au
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