Control Room Specialist
We are seeking a skilled Control Room Specialist to join our team of professionals on a Full Time basis.
* This is a critical role that requires the delivery of security and safety to the assigned site, its tenants and/or visitors by undertaking control room duties and incident management.
* The successful applicant will be responsible for monitoring surveillance footage, compiling reports and coordinating an effective security presence, complemented by exemplary customer service to ensure compliance with site requirements.
About This Opportunity
This vacancy presents a great opportunity for a skilled professional to work in a dynamic environment, ensuring the smooth operation of security systems and responding to incidents promptly and effectively.
* Monitor, operate and review CCTV system.
* Communicate and liaise with emergency services and associated internal and external stakeholders.
* Maintain and write accurate security incident reports, data logs, emergency response activities and visitor logs.
* Critically assess and respond to situations of risk adeptly and in line with standard operating procedures.
* Operate a two-way radio communication network for security personnel and manage the deployment of security personnel.
* Access control to personnel, employees and visitors.
* Take part in ongoing training programs and exercises.
Requirements
* Strong administrative skills, computer competency and excellent email etiquette.
* Demonstrated ability to work within a fast-paced team environment and experience with Fire-Panels.
* Knowledge across any of the following or similar software: Gallagher, Avigilon, Genetec, Ascom, and Passagepoint.
* Hold a current Security Licence with a Control Room endorsement.
* Current First Aid and CPR Certification.
* Valid Driver's licence with transport.
* Ability to work collaboratively in a team or independently.
Benefits
* Recognition and Rewards: Celebrate your achievements with employee rewards and commendations.
* Career Growth: Take advantage of opportunities for career progression and professional development.
* Wellbeing Support: Access our Employee Assistance Program and wellbeing platform, featuring free health checks and exclusive discounts at major retailers, restaurants, fitness centres, and more.
* Skill Development: Enhance your skills and knowledge through online professional and personal programs.
This is a fulfilling, long-term career dedicated to safeguarding our communities. We invite you to join our diverse team and be part of something meaningful.