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Retail: customer service

Sydney
Telstra
Customer Services agent
Posted: 13 December
Offer description

Overview

Join to apply for the Telstra Retail: Customer Service & Sales Consultant role at Telstra

1 day ago Be among the first 25 applicants

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Responsibilities

* A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.
* Be continually trained on the latest cutting-edge tech and gadgets to support customers with knowledge, progressive sales approach and consultative service.
* Provide solutions for customers through customised approaches and problem solving.
* Support customers to connect and use Telstra services effectively.


Benefits

* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* A flexible, inclusive approach to parental leave
* Unlimited access to 17000 learning programs
* Monthly performance rewards and recognition programs
* Benefits Your Way


Locations

* Charlestown
* East Maitland
* Forster
* Glendale
* Kotara
* Muswellbrook
* Raymond Terrace
* Singleton
* Taree


Employment type

* Casual
* Part Time
* Full-Time


Job function

* Customer Service
* Industries: Retail Appliances, Electrical, and Electronic Equipment


Qualifications & attributes

* The ability to easily build a connection with a variety of new and existing customers
* An appetite to quickly develop customised solutions for customers
* A drive to reach and exceed sales targets and KPIs
* The hunger to learn and grow within the role
* A positive and resilient approach to customer service in a busy environment
* Experience in a customer-facing role


Next steps

* Hit Apply now
* After submitting your application, an assessment supported by HireVue will follow; monitor email for next steps

We work flexibly at Telstra and welcome discussions about flexibility and adjustments to support equitable recruitment.

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Send an application
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