Job Overview
This is an opportunity to share your local knowledge and passion for helping others plan their perfect getaway. As a Holiday Experience Coordinator, you will be the warm welcome that kicks off someone's holiday, assisting guests in planning memorable holidays by delivering exceptional customer service.
About The Role
You will manage bookings, payments, and keep our retail spaces running smoothly across four stunning Coffs Coast locations. Every day brings new faces, new stories, and the chance to make someone's stay unforgettable.
About You
We are looking for a confident communicator with a knack for making people feel welcome, either face-to-face, over the phone, or via email. You should have over three years of experience in customer service or a related field, with strong computer and keyboarding skills, and a genuine passion for helping others enjoy their holiday to the fullest.
Key Responsibilities
* Share your expertise on local spots and services that makes the Coffs Coast special
* Assist guests in planning memorable holidays by delivering exceptional customer service
Requirements
* Over three years of experience in customer service or a related field
* Strong computer and keyboarding skills
* Genuine passion for helping others enjoy their holiday to the fullest