Resurgence Brewing Co. is dedicated to delivering exceptional beer experiences to the Greater Buffalo region.
The Concessions Lead will oversee daily shift operations at our Canalside location, ensuring successful execution of daily tasks and providing excellent customer service.
Responsibilities:
* Manage opening and closing duties
* Oversight of staff
* Provide support to concessionaires and cooks as needed
* Address patron concerns and escalate matters to the Director when necessary
* Ensure compliance with company policies and regulations
Requirements:
* Minimum 2 years of service industry experience
* Demonstrated ability to manage multiple tasks and operations
* Proficient with a POS system (Toast experience preferred)
* Excellent customer service skills
* Strong organizational and work ethic skills
* Able to lift up to 50 pounds
About Resurgence Brewing Co.
We are located in the heart of Buffalo, NY, a city rich in history, architecture, and the arts. We value hard work, innovation, and creativity, and offer award-winning beer, a great atmosphere, and tasty eats.