Daily Operations Management
* Oversee day-to-day café/restaurant operations
* Ensure smooth front-of-house and back-of-house coordination
* Maintain high standards of food quality and service
* Monitor cleanliness, hygiene, and safety standards
2. Staff Management
* Hire, train, and supervise staff (servers, baristas, chefs, kitchen staff)
* Create staff schedules and manage shifts
* Monitor employee performance and provide feedback
* Handle staff conflicts and disciplinary actions
3. Customer Service
* Ensure excellent customer experience
* Handle customer complaints and resolve issues promptly
* Build customer relationships and encourage repeat business
4. Financial Management
* Manage budgets and control costs
* Monitor daily sales and expenses
* Handle cash flow, billing, and deposits
* Prepare financial reports for owners or upper management
5. Inventory & Supply Management
* Order food, beverages, and supplies
* Monitor stock levels and reduce waste
* Coordinate with suppliers and negotiate prices
6. Marketing & Promotion
* Plan promotions, events, and special offers
* Manage social media or local advertising efforts
* Increase sales and attract new customers
7. Compliance & Safety
* Ensure compliance with health and safety regulations
* Maintain food safety standards
* Ensure licensing and permits are up to date
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