**A lifetime of experience. A world of difference.**
**Customer Experience Professionals**:
- Tweed Heads Coast/Gold Coast/Coolangatta - We Want You**
**If you are passionate about delivering an amazing customer experience and want to make a difference in people's lives, we would love to hear from you We are looking for empathetic, dynamic, and passionate individuals to join our make-it-happen, vibrant teams in - **Tweed Heads Coast/Gold Coast/Coolangatta **clinics.**
**We have a variety of roles coming up for Client Advisors who work together with our Audiologists to keep the Amplifon promise to all our customers.**
**With over 400 clinics in Australia, Amplifon is leading the way in hearing loss, technology, testing and treatment. With more than 17,500 people worldwide, we operate through a network of over 9,000 points of sale in 26 countries and 5 continents we take pride in our Succession Planning within our Stores, Support Office, and Corporate teams.**
**About This Role**
**As a Client Advisor at Amplifon, you become a brand ambassador, first point of contact and a driver in impacting people's life though meaningful experiences from the moment they step into our clinics and onto their hearing journey.**
**What does a day at Amplifon look like?**
- **First point of contact for Amplifon customers**:
- **Perform hearing screening checks and hearing aid maintenance (Full training provided)**:
- **Provide face-to-face and phone based customer support**:
- **Confirm/schedule customer appointments through Diary and Inbox management**:
- **Source external lead generation opportunities and roll-out local marketing initiatives to drive customer engagement**:
- **Assist our clinics to perform more effectively through reporting and solution follow-ups**:
- **Provide administrative support to our Audiologists and the clinic**
**What you'll bring**
**In addition to your enthusiasm and passion for helping people, you will ideally have**:
- **Previous experience in a **customer centric role be it retail, hospitality**:
- **Strong interpersonal and communication skills**:
- **Good computer skills and be tech savvy**:
- **Previous administration experience an advantage, however, full training will be provided**:
- **Sales experience an advantage**:
- **Ability to prioritise and manage multiple calendars**
**What we offer in return**
**You will take the first step into your professional journey in global organisation with a values-driven, inclusive culture and a supportive team and great opportunities to progress through the business.**
- **Word-class Amplifon training and induction**:
- **Attractive salary PLUS competitive commission structure**:
- **A day off to celebrate your Birthday**:
- **Company provided uniform + laundry allowance**:
- **Yearly flu vaccinations**:
- **Amplifon training, career, and learning development opportunities**:
- **Free access to our Employee Assistance Program**:
- **Free Hearing Aid for you, 50% discount for immediate family members, and 30% for other family members and friends**:
- **Discounted Private Health Insurance and other benefits and products (BMW, Apple, Endota Spa, Australian Unity, Bupa, Medibank, and many more.)**:
- **Employee referral bonus when you introduce your friends and family to Amplifon**:
- **An opportunity to join a global market leader, and a fun, vibrant, and highly experienced team**
**_As an employer that embraces Equal Opportunity and promotes inclusion and diversity, we encourage people of all ages and backgrounds, including Indigenous Australians to apply._