Key Compliance Role
This pivotal position drives a culture of accountability, client safety, and continuous improvement. You will oversee quality, compliance, risk, and governance frameworks to ensure we meet legislative, regulatory, and accreditation requirements.
This role entails managing compliance, coordinating enterprise risk management activities, overseeing records and information governance, and promoting organisational learning and service excellence through strong quality and governance practices.
* Develop, implement, and monitor quality and governance systems and processes.
* Manage compliance and coordinate enterprise risk management activities.
* Oversee records and information governance, including responses to information requests.
* Manage the Client Incident Management System (CIMS) in line with Department of Families, Fairness, and Housing (DFFH) requirements.
* Promote organisational learning and service excellence through strong quality and governance practices.
To be successful in this role, you'll need tertiary qualifications related to the position or extensive relevant experience working in quality and compliance business areas.
Selection Criteria
* Demonstrated experience in quality, compliance, governance, or risk management within a complex organisation.
* Ability to lead, communicate, and collaborate with key stakeholders within a team environment.
* Proven ability to lead systems and processes that drive accountability, safety, and continuous improvement.
* Excellent analytical, interpersonal, and communication skills, including written and verbal communication.
* Ability to communicate, consult, liaise, and negotiate with a broad range of people to achieve program objectives and goals.