2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Randstad Enterprise. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$70,000.00/yr - $75,000.00/yrOutreach and Engagement Specialist - Randstad RiseSmartAbout usRandstad RiseSmart is the leading provider of contemporary career transition services for organisations in more than 40 industries and 80 countries. Randstad RiseSmart’s “beginning to beginning” approach combines dedicated career coaching and personal branding with patented technology and tools to support transitioning employees. Randstad RiseSmart partners with HR teams and provides onsite support, specialised training, and secure reporting in a results-oriented approach.About the roleDue to an internal promotion we are seeking an Outreach and Engagement Specialist to join our inclusive and high performing team on a 12-month contract (with the possibility for permanency). This role offers the opportunity to work remotely from anywhere on the East Coast of Australia.As an Outreach and Engagement Specialist at Randstad RiseSmart, you will play an integral part as a hybrid member of the Delivery Team, helping to support displaced employees whilst ensuring business deliverables and expectations are met. You will craft a delicate and informative experience for participants ensuring their first experience with our team is exceptional. Our team’s mission is to assist each, and every individual’s needs as they begin to plan their next steps in their career transition journey, ensuring a seamless, authentic and professional experience from beginning to end.AccountabilitiesConduct outbound outreaches via phone and email to participantsProvide excellent customer service through aligning the participants needs with the appropriate supportSupport the broader team to achieve and exceed engagement goalsManage personal outreach queue to ensure timely calls and activations, proactively following up when requiredAssist and troubleshoot queries from internal and external stakeholders regarding technology, system improvements and meeting requestsProvide insight and recommendation in to internal resources to enable delivery guidelines being metSupport the National Delivery Manager with project tasksTo be considered for this role you will have the followingExcellent verbal and written communication skillsProactive and forward thinking attitudeStrong time management and problem solving skillsWell developed phone skills - relatable and authentic approachGood interviewing, probing and listening skills to understand participants goalsAbility to work independently within a trusted environmentNext stepsIf you are ready to apply for this opportunity as an Outreach Specialist, please select “Apply Now”.Seniority levelSeniority levelAssociateEmployment typeEmployment typeContractJob functionJob functionHuman Resources, Consulting, and Strategy/PlanningIndustriesHuman Resources Services and Business Consulting and ServicesReferrals increase your chances of interviewing at Randstad Enterprise by 2xSign in to set job alerts for “Outreach Specialist” roles.Brisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 year agoBrisbane, Queensland, Australia 1 week agoRemote Education Consultant – Teachers Wanted (Brisbane)Brisbane, Queensland, Australia 3 weeks agoOnline Chemistry Teacher (Pre-IG, IGCSE)Brisbane, Queensland, Australia 1 month agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr