Phlebotomy staff are responsible for the collection of high quality and cost-effective specimen collection to clients of Pathology Queensland. A phlebotomist is part of a specialised team which is highly motivated, dynamic, and committed to excellent client service and to the high-quality care of Queensland Health patients. This role requires fast-paced environment skills that enable you to navigate the high demands of the public health sector. What you'll do * Collection of appropriate quality blood and non-blood specimens from clients of Pathology Queensland as per protocols and the prompt delivery of specimens to the laboratory. * Ensure correct patient identification, labelling and collecting techniques are followed according to documented policies and procedures. * Liaise with patients, medical and non-medical staff to ensure correct collection of specimens and efficient operation of the Specimen Collection department. * Perform operational duties which include restocking pathology consumables, maintaining clean work areas and assisting where the Phlebotomy Coordinator directs. * Work with integrity, comply with expected ethical and behavioural standards, respect patient's confidentiality and know the importance of patient information. * Understanding of laboratory quality systems and the requirements of NATA accreditation and ISO certification. About you We are searching for someone who has: * Demonstrated experience or ability to acquire experience in the correct procedures of specimen collection including the application of established policies and guidelines with minimal supervision. * Demonstrated knowledge or the ability to acquire knowledge of the importance of standard precautions in dealing with patients and biological specimens. * Proven ability to follow instructions and work conscientiously and accurately with minimal supervision after careful instruction. * Well-developed interpersonal skills and the ability to communicate effectively and work productively in a team environment. * Demonstrate a high level of commitment to the principles of quality management and continuous quality improvement. * Ability to actively participate in a working environment supporting quality human resource management practices including employment equity, anti-discrimination, occupational health and safety and ethical environment. Why work with us? Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes: Competitive salaries * 12.75% superannuation * 17.5% leave loading Employee wellbeing * Access to 24/7 confidential employee support providers and counsellors including for immediate family members * Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave. Professional development * Career progression with more than 300 diverse career pathways and career support to take you further! * Access to a variety of programs and initiatives to support training and career growth. * Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development. Our commitment to equity, diversity and inclusion At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds. Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. Ready to apply? For further information on how to apply please review the attached Role Description.