Company DetailsFortune 500 Company. General Insurer. Fast growing, dynamic organisation, dedicated to the development of its people.Our organisation is actively committed to Innovation. Team members throughout our business live the Innovation Behaviours. This fosters an Innovation culture where new skills are learnt, ideas are shared and opportunities are created as we strive for better outcome.The RoleThe RoleAs part of the e-business team, the Admin/Underwriting Assistant will liaise with Underwriters, Product Leads, IT and external stakeholders including brokers, buyer groups, network operation units and Steadfast in order to provide technical and administrative support across Berkley’s online portal business.Key ResponsibilitiesFollow up and conversion of qualified leadsAdministration & database management of existing broker portal systemsMaintaining and distributing reports to internal stakeholdersOverseeing Transfer Processing Projects and managing annual migration projects to completionDevelopment and integration of improved processes across the e-business enterpriseThe Candidate - Skills, Qualifications & ExperienceEssential;HSCMinimum 1+ years admin or retail customer facing experienceCustomer service and sales skillsExcellent communication skillsAbility to handle high volume workloadAbility to identify and describe technical issuesGood working knowledge of Microsoft Office
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