Rydges South Bank - Porter / Concierge
Rydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges Hotels and Resorts:
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest's stay.
Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities. The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.
About the Role
We are seeking our next Concierge superstars to join our Front Office team. The role will suit a high-energy, out-going personality who has a passion for customer service.
Being the first and last point of contact for our guests, our Concierge team plays a vital role in our operations. We strive to exceed guest expectations at every opportunity, aided by our insatiable enthusiasm and people skills.
Multiple Roles available for immediate start.
Key Responsibilities
• Ensure all guests receive a positive greeting as they arrive and depart the Hotel
• Provide guests with information on Hotel services and local attractions/events
• Parking guest's vehicles both on-site and off-site with the utmost care
• Order taxi's and/or ride shares for guests as required
• Deliver all luggage, messages, mail and special requests are handled promptly, efficiently and professionally
• Ensure the Hotel lobby and entrance are kept impeccably clean and tidy
Skills & Experience
• Driver's licence, manual preferred however not essential
• Excellent communication skills and customer service
• Attention to detail
• Excellent personal grooming and presentation
• The ability to handle pressure, multi task and get the job done
• Ability to work a variety of shifts across the week
Benefits & Perks
• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ's largest and most diverse experiences company
Join Rydges and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.