Job Description
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We are seeking a highly skilled Team Leader to join our team in Geraldton. As a Team Leader, you will play a key role in supporting people with disability to live the life they choose. You will guide and encourage a team of Support Workers to deliver safe, high-quality, and person-centred support.
Key Responsibilities:
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* Lead, support, and mentor a team of Support Workers to deliver safe, caring, and consistent services.
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* Champion customer choice, rights, and wellbeing through a case management approach.
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* Build warm, respectful relationships with customers, their families, staff, and external supports.
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* Create a positive and connected team culture that supports staff engagement and development.
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* Ensure supports are delivered in line with NDIS Practice Standards, funding requirements, and policies.
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Requirements:
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To be successful in this role, you will need:
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* A strong background in disability or community services, with a focus on person-centred and customer-first support.
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* Confidence in applying policies, procedures, and support plans to meet individual customer needs.
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* Certificate IV in Disability Support, or willingness to work towards the qualification.
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* Proven leadership experience, ideally with several years' experience in managing teams, including performance and people management.
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* Demonstrated ability to build strong teams and networks, embrace technology, and hold self and others accountable.
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* Knowledge of NDIS Practice Standards and Quality & Safeguarding requirements.
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What We Offer:
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As part of our team, you will have access to:
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* Salary-sacrificing options up to $18,550 to increase your take-home pay.
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* Options for work-life balance.
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* Training through our Registered Training Organisation (RTO).
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* Variety of staff benefits from our corporate partners.
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* Employee assistance and wellbeing program.
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* Free health hotline with unlimited 24/7 confidential health advice for yourself and your adult family members.
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