Overview
We are seeking an enthusiastic Receptionist to join our established team and be a part of a company that really makes a difference.
You will be based in our GP surgery and you will be responsible for providing a high-quality and efficient administration service, with the responsibility for inbound and outbound patient calls.
This is an important position within our business as you will be the first point of contact for all our patients, you will be expected to provide a friendly and supportive environment for patients and visitors at all times.
You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services.
You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.
This is a great opportunity for someone who really wants to have an impact on people's lives, to join a supportive and patient committed team.
Main Duties
We are a growing organisation that have been operating within the NHS since.
Offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare.
We are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience.
We are an inclusive employer; if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us.
Role Requirements
Experience of clerical and administrative work
Clear thinking and have an analytical approach
Able to work as part of a team, to promote a good team spirit
Able to be sensitive and assertive as appropriate
Experience in a client facing / customer service position
Be motivated and able to work independently
Benefits
Clinical progression training cost support
Full indemnity cover paid by the practice
NHS discount & support schemes
Employee Assistance Program
Sick pay
Enhanced maternity and paternity leave
Salary sacrifice electric car scheme
Life insurance 3 × salary
Cycle to work scheme
An extra day off to celebrate your birthday
Occupational Health Support
Person Specification
Qualifications - n / a
Experience - Experience of clerical and administrative work
Experience in a client facing / customer service position
Disclosure and Barring Service Check. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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