The Department of Employment and Workplace Relations is seeking a professional to support the delivery of Australian Government-funded skills and employment programs, as well as place-based strategies to ensure employers have access to skilled workers.
This role will involve working collaboratively with interstate colleagues, national office, and cross-agencies to achieve quality outcomes. The successful candidate will build strong relationships with training and employment services providers, employers, and industry associations.
* Review how employment service providers are performing and offer honest, unbiased advice to support quality service monitoring.
* Analyse information from various sources, draw evidence-based conclusions, and communicate insights clearly and confidently.
* Build effective relationships with team members and stakeholders. Respect and leverage the expertise of others to support departmental goals, including regional projects.
* Understand broader factors that affect team objectives. Track progress, manage priorities, and find innovative ways to improve outcomes and solve problems.
* Work collaboratively with others, value diverse perspectives, share knowledge, and keep the team informed. Offer support when needed.
* Record and share local labour market insights. Connect day-to-day tasks with the department's mission and contribute ideas to policy and program development.
* Investigate complex issues in service delivery and provider operations. Seek feedback and escalate matters when necessary.