Department Supervisor Role
As a Department Supervisor, you will be responsible for leading your department in delivering exceptional customer service. Your goal is to create a 'service over task' environment that fosters teamwork and motivates employees to excel.
* Model outstanding customer service at every interaction
* Support team members to deliver superior service and ensure a positive shopping experience for every customer
* Stay up-to-date on product knowledge and share it with the team
* Collaborate with management to drive financial growth within your department
* Work closely with the back-of-house team to maintain optimal product availability
* Adhere to company standards and maintain store visual appeal
Essential Skills and Qualifications:
* 2-3 years of experience in retail or a related field
* A passion for delivering exceptional customer experiences
* Excellent time management skills to prioritize tasks efficiently
* Strong interpersonal and communication skills to build rapport with customers and colleagues
Benefits Package:
* Opportunity to work with top brands and products
* Comprehensive training and development programs to advance your career
* Potential for career progression across various areas of the business
* Access to staff discounts and benefits
* Employee Assistance Program and Mental Health resources
* One month paid parental leave for full-time employees