Overview
Position Title:
Operations Support Agent
Job Type:
Permanent Full-Time
Hours:
2:30 PM - midnight, 4 days rotating roster (incl. weekends)
Work Rights:
Must have full working rights
Responsible for handling and sorting our freight with the highest safety standards, ensuring all shipments move seamlessly and in a timely manner.
Responsibilities
Safely manages and internally moves all consignments within our depot
Labels and sorts consignments to the correct delivery area with high accuracy
Works harmoniously and effectively as a team to ensure efficient turnaround time
Ensures the completion of administrative and/or operational tasks for front-line operations, including data entry, ramp activities and dispatch activities
Performs other duties as assigned
Qualifications
Minimum Education: Secondary education or equivalent
Minimum Experience: At least two (2) years of relevant work experience
Knowledge, Skills and Abilities:
Working knowledge of Microsoft Office & PC
Strong interpersonal and problem-solving skills
Proven expertise in planning & organizing, with a strong accuracy & attention to detail
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.
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