Finance Broker / Manager – Customer Loans
Yeerongpilly, Queensland 4105, Australia • A$60,000 - A$150,000
Full-time Permanent Associate
Description
Help customers drive away with the right finance | OTE $140K+ | Full-time | Uncapped earnings
Cars24 is looking for an experienced Finance Broker to support customers at checkout and guide them through car loan applications with confidence and care. You will be assisting customers navigate finance options at the time of check-out and will be screening and assessing customers to find them the best finance option while providing exceptional customer experience throughout the process.
We're continuously helping customers drive away in the perfect car, with finance solutions that match their needs.
Cars24 is Australia's largest online used car dealership and part of a $3.3B global unicorn. We're reinventing the way Australians buy cars — making the process simple, digital, and customer-first.
With explosive growth across Australia, we're expanding our online / digital sales team. This is your chance to be part of a fast-paced, high-growth environment where every call, chat, or lead you handle could close into a deal.
The Role & What You'll Do
Based out of our brand new, state-of-the-art Yeerongpilly facility, you'll work a 5-day roster helping customers navigate car finance options in a fast-moving, customer-first environment.
Here's what you'll be doing:
* Guide customers through finance applications at the time of purchase
* Screen and assess customers' needs, creditworthiness, and affordability
* Act as a liaison between lenders and customers, managing approvals and declines
* Use your expertise to offer products like extended warranties and vehicle protection
* Communicate clearly via phone and email, delivering a smooth end-to-end experience
* Maintain compliance and accuracy across all loan documentation
* Leverage new tech platforms to streamline workflows and customer interactions
What You'll Need
* 2+ years experience as a Finance Consultant, Broker, or Business Manager — ideally in asset finance, loan brokerage or dealerships
* Cert IV in Financial Services or Mortgage Broking, or relevant tertiary qualifications – preferrable (e.g. Bachelor's Degree)
* Experience with credit assessment, affordability checks, and lender communication
* Proven customer service skills in both inbound and outbound environments
* Ability to work with evolving digital systems and CRM platforms
* Attention to detail and a compliance-first mindset
* Valid driver's licence
* Able to work on Saturdays
* Willingness to undergo a police/background check
Ready to accelerate your career? Apply now! Let's make car buying easy, fun, and unforgettable—together!
Company Overview
At Cars24, our mission is simple: to make buying and selling cars easy, transparent and fully online. We exist to remove the friction, uncertainty and inefficiency that have traditionally defined the car industry. We value ownership, speed and customer obsession. We back data over opinion, action over perfection, and we hold ourselves accountable to high standards. Our culture is fast-paced and performance-driven, but grounded in trust and collaboration. We encourage people to think like builders, challenge assumptions and improve the system, not just operate within it. At our core, we are here to simplify one of life's bigger purchases and give customers more control and confidence at every step of the journey.
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