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Dedicated it support specialist

Brisbane
beBeeCustomer
IT
Posted: 14 September
Offer description

Service Desk Engineer

Job Description:

This is an exciting opportunity to join our dynamic team as a Service Desk Engineer. The successful candidate will be responsible for providing top-notch support to our customers and channel partners through various communication channels.

Key Responsibilities:

* Provide first and second-level support calls via phone and email
* Liaise with internal and external teams to update clients on the status of support requests
* Create and document procedures for helpdesk and ordering processes to improve office efficiency

Requirements:

To be successful in this role, you will need to have the following skills and qualifications:

* Bachelor of Information Technology / Network Engineering or similar degree

Benefits:


Other Benefits:

Our company offers a collaborative, friendly team culture, with opportunities for professional growth and development. If you are a proactive problem-solver with excellent communication skills, we invite you to join our dynamic team.

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