Business User Administrator - Community & Place
Full Time Fixed Term Position Until 04/06/2027
Level 7 | Salary from $102,509 to $108,927 per annum, plus superannuation
Position supports a passionate, community focused portfolio
About the Role
This position supports the business systems users in the Community and Place Directorate. Working under the guidance of the Senior Project Manager and closely with the Community and Place Director, Managers and Coordinators, the role provides expert guidance on the following:
- Configuration, implementation, upgrades, and maintenance of systems
- Coaching users of the systems to build workforce capability, capacity and enhanced utilisation
- Monitors, analyses and reports on systems performance and linkages with other corporate systems to anticipate, investigate and resolve problems
This role requires high skills in stakeholder and relationship management, both with internal service units and external vendors. The position oversees the following systems: Community Facility Bookings (Momentus), Leisure Centres (Envibe), Rangers (PinForce and Zoodata) and Community Development (Enquire).
About You
We are seeking a driven and focused professional who builds and maintains effective relationships with others. You will demonstrate high attention to detail with strong organisational skills to manage a busy workload. The ability to effectively prioritise will be a key requirement for this role.
The role suits an individual ready to take on their next challenge with the following skills and experience:
- Relevant experience in a similar role
- Tertiary qualification in relevant discipline such as Information Technology or equivalent experience
- Advanced experience in the efficient utilisation of information systems and technology
- Advanced stakeholder management skills, including liaising with the software vendor
- Advanced organisational skills with the ability to prioritise competing tasks
- Advanced customer service skills
- Advanced communication and problem-solving skills
- Advanced research and analysis skills
Why join the City of Wanneroo?
Benefits and flexible working arrangements include:
- 5 weeks annual leave (pro-rata)
- 2 paid Wellness Days and 1 paid Volunteer Day per year
- 12 weeks paid parental leave
- Access to additional leave types: Reproductive Health, Cultural/Ceremonial, Family Responsibility and Family & Domestic Violence Leave
- Ability to purchase or cash out leave, depending on your needs
Flexibility and Mobility
- Choose between a 9 day fortnight, 19 day month or flexi time arrangement
- Start and finish times can be adjusted within a 7am–7pm span depending on preferences and team needs
- Hybrid work and TOIL may be available depending on the service area
Stability and Development
- Long Service Leave is portable across WA local governments
- Permanent roles, strong internal mobility, and sector-wide credibility
- A comprehensive development program with internal capability frameworks and access to funded external courses, workshops, and study leave
- Up to 15% superannuation with matching
- Free on-site parking
- Thoughtfully designed workspaces with sit-stand desks
- Modern end-of-trip facilities including showers, lockers, and secure bike storage
- Access to salary packaging and novated leasing options
- 50% off membership to Aquamotion gym and leisure centre
- An active social club with regular events
Work Local
With 56% of our workforce living locally, this role offers meaningful contribution to the community and the City you call home.
The City of Wanneroo is a diverse, community-focused organisation where your work makes an impact. We welcome Aboriginal and Torres Strait Islander people to apply and value purpose, collaboration, and a team that embraces you for who you are.
How to apply
If this sounds like your next career move, apply with your resume and a cover letter (max 2 pages) telling us why you’re a excellent fit. For more information about the position, visit the City of Wanneroo website or contact Nerisa Finau, Senior Project Manager on 9405 5029.
Required notices
- A National Police Clearance (within 3 months) is required prior to commencement.
- All employees must declare secondary employment to manage potential conflicts of interest and fatigue risks.
- Medical assessment may be required depending on the role.
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