As a MYER Fragrance Team Leader, you will play a key role in driving the success of our Fragrance Hall. Leading by example, you will motivate and support your team to deliver outstanding customer service, achieve sales targets, and maintain exceptional brand standards. This dynamic role combines leadership, product knowledge, and a passion for beauty to create memorable experiences for every customer.
Your Background
* Lead and inspire the beauty team to deliver exceptional customer experiences and achieve sales targets.
* Support daily operations of the cosmetics department, ensuring smooth workflow and team productivity.
* Coach and develop team members through regular feedback, training, and on-the-floor guidance.
* Drive a service‑first culture by leading by example in customer engagement and product knowledge.
* Monitor individual and team performance, setting clear goals and expectations.
* Assist in rostering, stock management, visual merchandising, and promotional activities.
* Collaborate with brand representatives and store leadership to execute key business strategies.
* Maintain high standards of grooming, store presentation, and compliance with company policies.
* Resolve customer concerns promptly and professionally to uphold MYER's reputation for quality service.
* Contribute to a positive and inclusive team culture that celebrates achievements and supports one another.
Benefits to you
To be considered for this position you will need to be available to work across our key store trading hours, including weekends and peak trading times.
Here, you're not only an employee. You're a valued Team Member with real dreams that we want to chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.
Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.
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