OverviewMcDonald's Australia is the largest quick service restaurant operation in the country.
Fondly known as "Macca's", we have been a household name in Australia for over 50 years, and we are committed to making every moment count for customers and our people.
We are seeking a dynamic Quality Assurance Manager to lead strategic programs across a diverse portfolio of food and non-food categories, shaping the standards that ensure millions of customers enjoy safe, high-quality products every day.As a trusted expert, you will collaborate across departments, guide crisis management, and oversee product and facility approvals while leading a high-performing team of Quality professionals.
If you are ready to make a meaningful impact in a fast-paced, values-driven environment, we'd love to hear from you.ResponsibilitiesDrive Supplier Excellence: Partner with Strategic Sourcing and global teams to manage supplier relationships, onboard new partners, and uphold rigorous product standards.Champion Quality & Innovation: Support new product development, validate food safety systems, and collaborate on equipment and packaging innovations.Lead with Impact: Manage a team of two direct reports, aligning their work with business goals and fostering growth through McDonald\'s BEST framework.Solve & Improve: Investigate product issues, lead quality resolutions, and continuously enhance systems through data-driven insights and industry best practices.QualificationsStrong communication and interpersonal skills, with the ability to build effective relationships across diverse teamsA proactive, solutions-focused mindset and a "can-do" attitudeDeep understanding of product safety, supply chain integrity, and store operationsUp-to-date knowledge of food safety legislation and logistics requirementsExcellent project management skills, with the ability to meet tight deadlines and perform under pressureSelf-motivated and detail-oriented, with a knack for anticipating challenges and opportunitiesBenefitsCompetitive Remuneration Package: Base salary, health care, target incentive plan (bonus) and long-term incentives (shares).5
Weeks of Annual Leave: Additional leave to recharge.Highly Versatile Work Environment: Hybrid working model balancing remote work and in-office collaboration.Birthday & Volunteer Leave: A day off in your birthday month and 3 days annually to volunteer for a registered charity.Ongoing Professional Development: Leadership programs and free access to LinkedIn Learning.Modern Office with Sustainable Amenities: Newly revamped Thornleigh office with technology and electric car chargers.Macca\'s Staff Discount & Retail Discounts: Discounts at McDonald\'s restaurants and retail partners.24/7 Wellbeing Support: Access to Sonder for confidential safety, medical and mental health support for you and your immediate family.A Fun & Vibrant Culture: Local and Macca\'s events and experiences from day one.At Macca\'s, our doors are open to everyone.
We are committed to building a safe, inclusive and welcoming workplace where everyone feels valued and empowered.
We are an equal opportunity employer and encourage applications from people of all backgrounds, identities and experiences.
If you have a disability, illness or injury and need adjustments during the recruitment process, we\'re here to help, just reach out to start the conversation.
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📌 Quality Assurance Manager
🏢 Mcdonald'S
📍 New South Wales