The Role:
Retail Sales Assistant/Puppy School Trainer
This is a dynamic role that involves providing exceptional customer service, educating customers on pet care and hosting engaging puppy school classes.
As a skilled Retail Sales Assistant/Puppy School Trainer, you will be responsible for delivering outstanding customer experiences, sharing knowledge of pet care products and services, collaborating with colleagues to maintain a well-presented store and staying up-to-date on pet care through ongoing training and development.
* Customer Service: Provide memorable interactions and exceed sales targets by offering excellent customer service.
* Pet Care Knowledge: Share knowledge of pet care products and services to inspire customers to make informed purchasing decisions.
* Store Presentation: Collaborate with colleagues to maintain a well-presented store featuring the latest stock and promotions.
* Ongoing Development: Stay up-to-date on pet care through ongoing training and development.
To succeed in this role, you will require:
* A genuine passion for animals and delivering exceptional customer service.
* Experience in a similar retail environment, preferably with a focus on pet care.
* Proven ability to drive sales growth and exceed targets.
* Strong interpersonal skills, enabling you to build meaningful relationships with customers and colleagues.
* Physical fitness to handle product lifts up to 20kg.
* Flexibility to work weekends and public holidays, with opportunities for professional development and training.
Benefits:
This is a fun, inclusive and supportive work environment where you can foster strong relationships with colleagues and customers. You will embody a strong safety mindset, promoting a culture of safety within the team. Deliver engaging puppy school classes on weekends, educating pet owners on essential dog training and socialization skills.