Job Title:
IT Infrastructure Specialist
About the Role:
We are seeking an IT Infrastructure Specialist to join our team. As a key member of our IT department, you will be responsible for evaluating, testing, and implementing IT infrastructure systems to support our business processes and operations.
Key Responsibilities:
* Maintain, upgrade, and improve company IT infrastructure systems and networks
* Design new computer systems and frameworks
* Manage the set-up and configuration of IT infrastructure systems including Azure/MS 365/Microsoft Exchange/ MS Teams and its integrations
* Develop and implement maintenance procedures, troubleshoot reported errors
* Optimize and maintain LAN and WAN
* Optimize and maintain backup and restore processes
* Install, configure and maintain server (HP/HPE) and network (Cisco) hardware
* Translate highly technical specifications into clear non-technical requirements
* Create IT guidelines and manuals
* Deliver trainings on IT infrastructure system processes
Requirements:
* University Degree in Computer Science or related field
* Expert knowledge and experience with TCP/IP, DNS, DHCP, IP routing and switching on Cisco CCNA or greater level (certification is a plus)
* Expert knowledge of Microsoft Windows Server and Active Directory (including ADFS, PKI)
* Strong understanding and hands-on experience with SMTP, SPF, DKIM, DMARC, Microsoft Exchange in high-available and hybrid configurations
* Experience with SCCM and/or ServiceNow
* Basic administration of Linux servers
* Experience in setting up centralized monitoring and logging systems (Splunk, Zabbix, Nagios/Icinga etc.)
* Experience with Veeam Backup
* Experience in managing HP/HPE hardware and VMware vCenter servers
* Knowledge of virtualization concepts and practical hands-on experience on VMware Certified Professional level (certification is a plus)
* Experience in designing, implementing and managing complex IT infrastructure projects
* Ability to assess business needs and translate them into relevant solutions
* Ability to document and maintain detailed technical documentation and procedures
Benefits:
You will receive continuous support from your global peers and join a fast-paced, innovative, and results-oriented working environment with lean communication lines. We pride ourselves on being approachable, receptive to new ideas, and open to feedback.
PSI invests in our people, from entry-level team members to senior leaders, helping you identify and hone your unique strengths at every step of your career. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Why Work With Us:
We are a passionate, organically grown, and award-winning full-service CRO who dares to be different. As a dynamic and global company, we bring together more than 3000 driven and dedicated experts across 60 countries working collectively to help make a positive impact on patient lives.
Our privately owned company has grown independently around the globe, giving us significant advantages and freedoms. You will have a fair degree of ownership and autonomy to make nuanced country-and department-specific adjustments while nurturing the global culture that unites us across six continents.