Overview
Join the team at QT Sydney and bring your spa skills to a space where luxury meets playful charm. As a Spa Therapist, you’ll deliver exceptional treatments with warmth, professionalism, and a touch of QT flair. You’ll help create a serene, spotless setting while making every guest feel relaxed, refreshed, and totally pampered. If you’re passionate about wellness, love making people feel amazing, and thrive in a vibrant, team-driven setting.
Skills & Experience
- A Diploma in Beauty Therapy and/or Certificate IV in Massage, with hands-on experience in spa treatments — especially within a hotel or resort setting.
- Skilled in delivering both facial and body treatments, with the ability to personalise each experience to suit guest needs.
- Impeccable grooming, attention to detail, and time management skills that ensure every treatment runs smoothly.
- A strong understanding of spa culture and the wellness industry, with a calm, professional approach under pressure.
- Proven customer service and retail sales skills, with a passion for creating memorable guest experiences.
- Flexibility to support other areas of the resort when needed, and a commitment to meeting performance expectations through training and clear KPIs.
Key Responsibilities
- Be the warm welcome that kicks off a memorable guest experience.
- Deliver spa services in an efficient and pleasant manner according to Spa protocols.
- Be familiar with all services offered at the Spa and know the costs and procedures to upsell and rebook all guests.
- Be knowledgeable of all product ranges offered in the Spa and the cost/use of all retail items.
- Perform opening and closing duties in the Spa as requested.
- Perform Spa Reception duties including reservations, cashiering, answering telephone and other general enquiries.
- Be a trusted contact for all guests and assist with issues, escalating to management when necessary.
- Follow safety procedures and report all incidents and maintenance to the Spa Manager/Supervisor.
- Anticipate guest needs and maintain a clean, tidy Spa environment (treatment rooms, change rooms, wet areas, reception and back of house).
Benefits & Perks
- Incredible team member discounts from your first day on the job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Winter and summer savings and discounts at Thredbo.
- Rapid growth opportunities opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
Join QT Sydney and become an EVT experience creator, opportunity taker, the ultimate Daymaker. You’ll click apply to be taken to our secure EVT careers portal for a quick screening process and to enter your details.
#J-18808-Ljbffr
📌 Spa Therapist - QT Sydney
🏢 EVT - Entertainment | Ventures | Travel
📍 City of Sydney