About Us
G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
The Role
This role will be split across Front Office and Housekeeping, with a bit of Kids Club added to the mix
Your duties include but are not limited to:
* Providing a high standard of customer service
* Processing guest check-ins and outs and general administration duties
* Accurately using the park booking system to make reservations and manage accounts
* Working with children and assisting in operating the Kids entertainment program
* Cleaning and preparing guest accommodations and communal areas
What we look for
To be successful in this role you will have:
* Previous Front Office experience in a customer facing environment
* Fantastic customer service, particularly interacting with children
* Proficient computer skills, knowledge of RMS or comparable Reservation Booking System is desired
* Excellent communication and interpersonal skills.
* Ability to handle cash transactions accurately.
* Strong organisational skills and attention to detail.
* Enthusiastic and positive attitude.
* Flexibility to work weekdays, weekends and public holidays
* Current driver's licence essential
Benefits
* Discounted accommodation at over 300 G'day Group holiday parks nationally.
* Discounts with our G'day Rewards Partners
* Service recognition awards
* Access to Employee Assistance Program
* Internal promotions and opportunities
How to Apply
Are you an enthusiastic and customer-oriented individual looking for a dynamic role in the hospitality industry? APPLY NOW
Before receiving a job offer, candidates must consent to a Federal Police Clearance. Additionally, a valid Working with Children's Check specific to the state is required.
This role may involve extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery.
The G'day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
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