About Us
Sinclair Dermatology is one of Australia's largest and most innovative dermatology practices, featuring a specialist clinic with more than 15 dermatologists including some of our dermatology fellows, a clinical trials unit, a hair transplant unit, a dermal and laser clinic and a specialist hair salon. We are a globally recognised medical centre led by internationally renowned Dermatologist, Professor Rodney Sinclair. Our main office is conveniently located in East Melbourne with additional centres in Pascoe Vale South & Parkville.
Description
We are seeking a Practice Manager to take on the responsibility of ensuring the smooth running of operations and the administration of our clinics.
What you'll do
* Ensure best practice and efficient administration
* Ensure operational processes are developed for the clinic and that staff are trained on and adhere to these processes.
* Be a key member of the Leadership team of the Sinclair group and contribute at the CEO meeting
* Ensure appropriate commercial arrangements are in place and documented with suppliers and providers
* Provide analysis and reporting on key clinic metrics
* Develop/maintain patient billing policies and procedures
* Liaise with Medicare on behalf of Sinclair Dermatology
* Manage the Zedmed system (including updates, communicating with staff, training)
* Set up and maintain doctors and clinic schedules on Zedmed
* Confirm scheduling information with doctors/their Patient Coordinators, including periods of absence from the clinic or changes to schedules
* Assist in the induction of new doctors, including training doctors on the use of Zedmed
* Provide support to doctors on queries
* Assist the CEO with regulatory planning and processes (AHPRA, ACD, immigration and Medicare) for incoming and existing Fellows
* Create and maintain staff rosters to ensure there are adequate resources available
* Liaise with the Facilities Manager and the CEO about any premises or maintenance issues
* Liaise with the Facilities Manager to ensure all clinic equipment and machinery are in good working order
* Ensure all records (patient, doctor, staff and commercial) are maintained appropriately
What You'll Bring
* A tertiary qualification in healthcare administration, business administration, or related field
* 2‐5+ years of medical practice management experience, ideally in a specialty practice
* The ability to analyse issues, solve problems and identify improvements
* Understanding of medical billing and coding
* Experience with insurance claims
* Strong customer service orientation
* Strong communication skills for interacting with physicians, staff, patients, and vendors
* The ability to foster a team-oriented, patient-centred environment
* Familiarity with recruitment and performance management
Why Join Sinclair Dermatology?
* Be a part of a dynamic, supportive, and collaborative team and workplace with a great culture
* Work at one of Australia's largest and most respected dermatology practices
* Access our Employee Assistance Program covering career, conflict, lifestyle, and legal support
* Enjoy staff discounts on hair products, haircuts, dermal & laser treatments and dermatology consultations
* Grow your career and make a meaningful impact on our people and culture
How To Apply
Use the \"Apply Now\" button and include your resume and a brief cover letter outlining your experience and how it directly relates to this position. Note that only shortlisted applicants will be contacted.
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