Technical Sales Representative – NSW (Coal)
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Technical Sales Representative – NSW (Coal)
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Our products and services prioritize safety and efficiency, supported by a resilient global supply chain and a team of experienced specialists. As a major manufacturer and supplier of ground control solutions for the mining and tunneling industry, we offer a comprehensive product portfolio and hold a strong market position. We are committed to ongoing development of new technologies aimed at improving project safety and efficiency.
Benefits include a diverse and inclusive workplace, continuous professional development opportunities, gender-neutral paid parental leave, flexible working options, discounted private health insurance, Employee Assistance Program, and optional Fitness Passport.
About the Role
The Technical Sales Representative – NSW (Coal) plays a key role in supporting and growing customer relationships across the New South Wales coal mining sector. This role is primarily focused on customer account management, delivering solutions that add value to our customers' operations and drive the growth of Sandvik's ground support business. Reporting to the NSW Sales Manager from our head office in Heatherbrae, this role offers flexibility, including remote work options, for the right NSW-based candidate. It is a field-based position with regular travel to mine sites in the NSW coal region, including underground operational requirements.
Key Responsibilities
Manage and grow existing customer accounts in the NSW coal sector, building long-term partnerships.
Provide technical sales support and product recommendations related to underground strata reinforcement and support systems.
Work collaboratively with clients to understand operational challenges and propose tailored solutions using our product range.
Implement regional and customer-specific sales strategies to achieve business targets.
Monitor and report on product performance, ensuring ongoing customer satisfaction and identifying areas for improvement.
Identify and pursue opportunities for product development or innovation in response to customer needs.
Support the Regional Sales Manager in preparing and executing regional sales and cost budgets.
Maintain detailed records of customer interactions, including site visit reports and key action items.
Perform regular domestic travel within the allocated territory and work underground as necessary.
Perform regular underground audits and testing to guarantee customer satisfaction and discover opportunities for product and service improvements.
About You
Significant underground mining experience, ideally within the coal sector.
Solid understanding of ground support materials and installation practices.
Strong customer focus and experience in key account management within mining or industrial sectors.
Self-motivated professional with proven ability to develop customer relationships and influence technical decision-making.
Capable of working independently and as part of a broader team, meeting physical and compliance requirements of mine site access.
A trade or tertiary qualification in a mining or engineering-related discipline will be well regarded.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Sales and Business Development
Industries
Newspaper Publishing
Sandvik is proud to be an EEO employer and a Work180 Endorsed Employer for Women. We are committed to hiring the best person for the role and fostering a diverse and inclusive culture.
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