Advance Cairns is the peak Regional Advocacy and Economic Development Organisation for Tropical North Queensland, actively supporting the development of business to improve the lives of people living in the region. Advance Cairns is a membership‑based organisation.
Our members represent organisations that choose to be involved in making a positive contribution to the long‑term development of the region. Under this model, member businesses have the opportunity to actively influence the strategic direction of Advance Cairns and ultimately the future of TNQ.
Key Responsibilities
Provide executive support and assistance to a busy CEO including booking travel and managing a demanding diary.
Provide operational support to the Board as directed by the CEO. Organise Board and sub‑committee meetings including agendas, Board papers and minutes.
Manage the organisation's data systems, reporting processes, governance and regulatory requirements with ASIC.
Manage financial operations including assisting the external book‑keeper with accounts payable, budget preparation and reporting.
Manage logistics of member events and any other event‑related details and take pride in engaging and communicating with members.
Provide consistent, high‑quality service throughout onboarding and stakeholder engagement activities, monitoring service delivery to support retention targets and improve overall member satisfaction.
Manage operations of the office including managing leases and subleases, maintaining and organising corporate knowledge management systems including files and documents.
Assistance with HR support including managing recruitment and onboarding of team members.
Skills and Experience
This is a fast‑paced environment playing a key role in a small team and calls for agility, flexibility, initiative, resourcefulness - and a sense of humour.
Requirement for a broad skill base, a high level of technical capability, problem‑solving ability, a high degree of professionalism and excellent interpersonal and relationship‑building skills.
Significant experience as an executive assistant supporting a busy CEO or Senior Manager with a high‑profile external‑facing role and a demanding calendar which includes travel.
Significant knowledge and experience of organisational governance, particularly in board matters and operations would be an advantage.
Ability to set high standards for your own performance and behaviour in order to provide internal leadership by example.
Present a professional and corporate image of Advance Cairns to members, and be able to engage with members, stakeholders and staff.
Be highly organised with an ability to identify areas for operational efficiency and effectiveness.
Ability to effectively operate in a small high performance team environment and be able to multi‑task and undertake different duties when required.
A sense of pride and commitment to delivering outcomes, and a strong understanding of the importance of serving our members in achieving results for the region.
A good understanding of the political environment and key stakeholders at State and Federal level would be an advantage.
Qualifications
A demonstrated level of administration and support experience in a fast‑paced environment.
Quality customer/member service and stakeholder engagement expertise.
Advanced computer literacy skills (Microsoft Office, Outlook, Word, Excel, PowerPoint as well as Xero). Mailchimp would be an advantage.
Excellent written and oral communication skills with high attention to detail.
Ability to handle sensitive and confidential information appropriately and exercise discretion.
Ability to build effective internal and external relationships and to be a trusted member of a small team.
Excellent time management and organisational skills to meet expected outcomes.
Ability to identify and proactively act on issues, problems and opportunities and be solutions‑driven with a positive attitude.
Class C drivers licence.
Must have a valid work visa.
Please provide a brief resume (no more than 4 pages) a short statement (one page) outlining your experience and suitability for the role.
Application Questions
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as an executive assistant?
* Which of the following Microsoft Office products are you experienced with?
* Do you have secretarial experience?
* Do you have a current Australian driver's licence?
Closing date: COB Monday 2nd February 2026
What can I earn as an Executive Assistant
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