Be a Brand Ambassador
The position of Brand Ambassador is a leadership role in the beauty industry, responsible for delivering an elevated client experience.
* Demonstrate solid knowledge of the brand and its heritage.
* Share the brand's unique selling proposition with clients using storytelling techniques.
* Lead and host events to ensure all event Key Performance Indicators (KPIs) are achieved.
* Act as a positive influencer in Point of Sale (POS), sharing skills and expertise with retail teams.
* Ensure impeccable grooming at all times to project the brand image.
We are looking for someone with:
* Superior makeup artistry and/or skincare therapy certification and experience.
* Demonstrated capability in leading and supporting small, medium, and large-scale events and multiple locations.
* Proven retail sales track record with a solid ability to recruit clients and drive brand loyalty.
* Solid understanding of client journey experience and key client segments, profiles, characteristics, and behaviors.
* Capability to improve business efficiency by leveraging opportunities that drive client value.
* Passion for helping others to grow, share knowledge, and expertise, and be a positive influencer within the organization.
* Empathy and excellent communication skills to communicate effectively and maintain good relationships with stakeholders.
* Flexible and positive mindset to embrace changes and adapt.
This role will involve working on weekends, mainly hosting events, and supporting the upskilling of in-store therapists when not in events.