St. Basil's Homes is an activity of the Greek Orthodox Archdiocese of Australia, established to provide care and lifestyle options for ageing Australians. We have 4 locations across Sydney: Kogarah, Lakemba, Miranda, and Randwick, along with a community care program across Sydney suburbs.
At St. Basil's, we consider our consumers as family. We foster a culture of inclusion and respect, delivering person-centred care through lifestyle quality, accommodation, and clinical and nursing services. Our services include Residential Aged Care, Home and Community Services, and Retirement Villages.
Job Description
We are currently seeking to fill 2 positions within our supportive Administration Team:
Administration Officer - Roving (working across Lakemba, Kogarah, Miranda, and Randwick)
Administration/Rostering Officer - Kogarah
About the positions:
Administration Officer (Roving)
- Full-time position
- Work in a supportive team with recognition for performance
- Opportunity to increase pay through NFP salary packaging
Our administration team works closely, goes above and beyond, and celebrates success. For this role, you need:
- A passion for administration
- Exceptional customer service skills
- Enjoy working in a team environment
One position is a roving role across all four sites, offering diverse experiences and opportunities to contribute to processes and admin outcomes. The other is based at Kogarah, where duties include coordinating with the Rostering Team Leader for the home's roster.
This role provides varied experiences for those who enjoy supporting office operations, multitasking, and thinking ahead. You will be the first point of contact for residents and their representatives, in person and over the phone.
Responsibilities include:
- Being the first contact for prospective residents, representatives, and health professionals, ensuring a positive experience
- Coordinating pre-admission processes, including tours and follow-ups
- Handling telephone and over-the-counter enquiries professionally
- Managing admin enquiries from management, staff, residents, families, volunteers, and clients
- Coordinating daily rosters, shift allocations, and timesheet management
- Data entry and filing
- Using MS Office, MS Teams, and CRM systems
- Supporting operational activities of the facility team
- Taking and distributing agendas, minutes
- Maintaining office supplies and conducting monthly inventory analysis
- Managing accounts processes, including cheque requisitions, invoices, and payments
Candidate requirements:
- Previous administration and customer service experience, preferably in aged care
- Strong organisational and multitasking skills
- Proficiency in word processing, data entry, and filing
- Problem-solving and prioritisation skills
- Excellent communication and interpersonal skills
- Experience with rostering is advantageous
- Ability to work collaboratively and independently
- Willingness to travel and hold a valid driver's license
Employment requirements:
- NDIS Worker Check
- NDIS Worker Orientation Module – 'Quality, Safety & You'
- Reference checks
- Pre-employment medical check
Join our supportive team in a caring environment and make a meaningful difference
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