Bakers Delight are seeking an experienced and customer-focused Sales Manager to come on board with us on a full-time basis at our Sturt Mall location in Wagga Wagga, overseeing daily operations and leading our dedicated bakery team.
Duties & responsibilities:
* Assist in the management and training of staff to deliver exceptional customer service
* Support staff to meet and exceed KPIs and drive sales performance
* Assist with staff rosters and shift coverage to ensure smooth operations
* Complete daily banking and reporting with accuracy
* Analyse sales and performance data to drive improvements and profitability
* Facilitate team meetings and staff training, including online modules
* Help manage store social media to enhance customer engagement
* Support the planning and smooth execution of key seasonal periods including Easter and Christmas
* Work closely with Production Manager to align front and back of house operations
Experience & attributes:
* Minimum of 3 years' experience in retail management
* Strong leadership and communication skills with ability to inspire teams
* A hands-on attitude and passion for customer service
* The ability to motivate and drive performance improvements
* Availability across weekdays and weekends, with shifts ranging from early morning starts to evening finishes
* Availability over Easter and Christmas is essential, as these are our busiest times of year
Benefits & culture:
* Competitive hourly rates
* Training specific to the business to help you reach your full potential
* Free bread for staff
* A dynamic role with varied responsibilities in a fast-paced bakery environment
About us:
Bakers Delight Sturt Mall is a local bakery serving the Wagga Wagga community and surrounding area. Located in a convenient shopping centre since 2004 and under our ownership since 2007, we specialise in producing fresh bread products, sweet and savoury varieties, and a range of delicious breads and pastries. We're proud to be part of the national Bakers Delight franchise, bringing quality baked goods to our loyal customers every day.
To join our fantastic team and take up the challenge, click the Apply button today and send us a copy of your current CV along with a cover letter outlining your suitability. We look forward to welcoming you