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Customer service assistant (ballina) [szw-226]

Ballina
BEEFY'S
Customer Services agent
Posted: 20 September
Offer description

Beefy's are currently on the lookout for a Customer Service Assistant for our Ballina Store.

Beefy's are a well established multi award winning business with 15 boutique Pie Bakery Stores in South East Queensland & NSW.

Our friendly team have a reputation for high quality products and excellent customer service.

For this position, previous experience is preferred in the food service/retail industry. As we are open 7 days, applicants will have Monday to Sunday availability including during school hours. The position involves working a rotating roster with a range of shifts including opening and closing shifts between the hours of 4am and 7pm. Due to the early morning start times your own transport is essential.

Duties will include:
Ensuring excellence in Customer Service as the number 1 priority
Eftpos & cash handling transactions
Coffee making
Ensuring service areas are maintained to the highest standards and store is kept clean and tidy at all times
Product presentation & preparation
Achieving store KPI's
Opening & Closing of store
Assisting the Manager with supervision of juniors

Preferred Attributes:
Good coffee knowledge / barista skills
Honest, reliable and punctual
A passion for exceptional customer service
Team players who lead by example
A positive eye for detail and presentation
Ability to build strong relationships with guests & team
A positive attitude
Experienced in opening and closing procedures an advantage
Beefy's thanks all applicants for applying and advises only shortlisted applicants will be contacted.

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