QT Gold Coast is part of EVT, and being part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About the Role
You are the front line of our operational excellence. You’ll perform essential routine repairs, handle the preventative maintenance program, and act as our Shift Operator on a rotating basis. This role is about more than just fixing things; it’s about ensuring every guest has a seamless, safe, and exceptional stay.
Key Responsibilities
- Execute timely and quality repairs across all hotel facilities, responding rapidly to work requests and service calls.
- Show initiative—you don't wait to be told. Spot defects, log work, and proactively maintain our equipment and public areas.
- Provide warm, friendly service to guests, quickly addressing their needs, and providing assistance to other departments.
- Ensure a clean and safe working environment and operate with a full knowledge of all WH&S; guidelines.
- Report urgent or dangerous facility matters directly to management and expertly coordinate with outside trades for complex issues.
Skills & Experience
- Proven ability in routine maintenance and minor repairs (e.g., plumbing, electrical, basic carpentry, general facility upkeep).
- An enthusiastic, service-oriented approach that aligns with our goal to make the connection.
- The ability to work independently, manage your tasks, and log your work accurately.
- Unwavering commitment to maintaining a safe work workplace for yourself, your team, and our guests.
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
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