Job Role: IELTS Invigilator in Perth
">
This is a casual role for our IELTS testing location at Perth. The ideal candidate will be able to work independently and effectively within a team, providing exceptional customer service to all customers.
">
* Manage test day activities including customer registration and supervision of the test.
* Prepare test day documents and update digital databases and records.
* Oversee and update the schedule of Speaking tests and ensure all pre-test, test day and post-test activities meet IELTS standards.
* Contribute to a culture of continuous improvement and best practice.
">
Key Accountabilities: Customer Service, Operations Management, Quality and Compliance.
">
Requirements:
">
* Excellent verbal and written communications skills.
* Outstanding customer service skills.
* Strong problem-solving and decision-making skills.
* Ability to work independently and effectively within a team.
* Customer and quality-focused with strong attention to detail.
* Strong organisational and time management skills.
* Experience using MS Office and Microsoft Teams.
">
Benefits: Flexible shifts, competitive hourly rate.
">
About this role: This role is perfect for individuals who are passionate about delivering exceptional customer service and working in a fast-paced environment.
"],