Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job Description
Oaks Melbourne St Kilda Road Hotel is seeking a highly experienced and dedicated Hotel Manager to lead our team and oversee the day-to-day operations of the property.
As Hotel Manager, you will be responsible for delivering exceptional guest experiences, driving profitability, and ensuring smooth operations across all departments. You’ll lead with passion and initiative, taking strategic steps to ensure operational excellence and achieving key business goals, while overseeing the F&B outlets and conference facilities to meet both guest satisfaction and revenue targets.
Key Responsibilities:
* Oversee the daily operations, presentation, and overall profitability of the hotel, including the F&B services and conference/event facilities.
* Lead and develop a high-performing team across all departments to reach their full potential, fostering a culture of excellence in service delivery.
* Manage financial forecasting, budgeting, and rostering to ensure cost-effective and efficient operations across all areas.
* Implement promotions and initiatives to increase occupancy, F&B revenue, and conference bookings.
* Drive strategic decisions to maximise RevPAR (Revenue per Available Room)
* Collaborate with the sales and events teams to ensure the smooth operation of conferences and events, from planning to execution, delivering exceptional experiences for clients.
* Maintain a strong guest focus, ensuring service standards, guest satisfaction, and retention remain consistently high across all touchpoints.
Qualifications
To be successful you will require the following experience:
* Proven experience in a Hotel Manager or similar role, ideally with a focus on both F&B operations and conference/event management.
* Strong leadership skills with the ability to inspire and develop a diverse team.
* In-depth knowledge of financial management, forecasting, and budgeting within the hospitality industry.
* Experience driving revenue through strategic initiatives and promotions.
* Excellent communication and interpersonal skills, with a strong customer-centric approach.
* A passion for hospitality and a commitment to delivering exceptional guest experiences.
Additional Information
Join our positive and vibrant team and be rewarded with these benefits:
* A highly competitive salary, which is negotiable based on experience
* 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
* Discount when you visit any of our restaurants, cafes, bars and wellness retreats
* Discounts on 530 Minor Hotels and F&B outlets across the globe
* Furniture, Australia Zoo, Medibank insurance discounts
* Promotion opportunities across Minor Hotels globally
* Career development / progression & education assistance
* Additional paid leave including Birthday, Vaccine and Study leave
* Wellbeing programs (Uprise)
* Reward & Recognition programs
Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best workplace culture.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.