Employment Type
Permanent
Closing Date
27 Mar 2026 11:59pm
Job Title
Part Time Customer Service & Sales Consultant GLENDALE
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in‐store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
What You'll Be Doing
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* Be the Go‐To Tech Expert: Stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary And Benefits
* Hourly Rate: $30.33 per hour
* Junior rates apply for those under 20 years of age.
* Penalty rates: Additional 25% for weekday hours after 6 PM, 25% on Saturday, 100% on Sunday and 150% on public holidays.
* Plus 12% Superannuation
* Plus 10% Variable Remuneration** (eligibility, calculation and payment will be determined by the Variable Remuneration plan's rules, which may change)
* The first 2 months are guaranteed while you learn on board.
* Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 partners.
* Leave Options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave and the ability to purchase up to 4 weeks additional leave.
* Training & Career Growth: Access over 17,000 learning programs with LinkedIn Learning and develop your career with the Future Ready program.
* Flexibility: Flexible working hours and a supportive approach to parental leave – do it your way!
* Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
* Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is It You We're Looking For?
* Great Communication Skills: You're a natural at connecting with people and making their day better.
* Solution‐Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive: You're motivated to achieve (and exceed!) sales targets and KPIs.
* Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
* Resilience and Positivity: You have a can‐do attitude, even when things get busy.
* Customer-Facing Experience: Previous experience is a plus but not required – bring your enthusiasm and we'll teach you the rest!
How To Apply
Ready to kickstart your journey with us? Click \"Apply Now\" to submit your application! After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.
Join Us At Telstra Retail
When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can't wait to see what you'll bring to our team!
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