Job Description
Administrative Support Role: Waste Management Team Lead
The City of Port Phillip seeks an experienced administrative professional to provide key support for the set-up, data entry, and configuration of service management modules for waste and recycling services.
This position involves leading the processing of customer bin requests, work orders, and associated waste & recycling services in OneCouncil. Additionally, you will provide system support and enhancement, subject matter expertise for end-to-end waste workflows.
Key Responsibilities:
* Develop, deliver, and maintain the Service Management Module as the single source of truth for residential bin inventory and waste services records.
* Provide project support and administration for the enhancement and automation of council systems supporting all areas of waste services.
* Act as champion and subject matter expert (SME) for all modules included in Service Management.
* Lead the retrieval, entry, and configuration of historic waste management plans into OneCouncil.
* Coordinate kerbside Collection Indemnity agreements in the municipality.
Requirements:
* Administrative experience with a focus on database management and workflow processes.
* Strong technical skills, including proficiency in Microsoft Office and OneCouncil.
* Ability to work independently and collaboratively as part of a team.
* Excellent communication and interpersonal skills.
* Proven ability to meet deadlines and prioritize tasks effectively.