This role oversees operations and leads a team of care staff with focus on delivering exceptional care to our Child Safety and Disability clients.
About the Role
Manager - Care Planning & Practice will lead a team of Support Workers caring for Child Safety and Disability Support clients. The role focuses on delivering exceptional care, ensuring compliance with regulatory frameworks, and fostering a positive team culture. The manager will work closely with health professionals and the Senior Manager to implement and evaluate care practices that meet our high standards.
Key Responsibilities
* Provide professional care management advice and guidance to support staff.
* Develop and implement clear care planning and practice frameworks, including individualized training.
* Ensure accurate and timely incident reporting and compliance with NDIS Practice Standards.
* Oversee behaviour recording and ensure staff understand client needs.
* Collaborate with health professionals to design care regimens for clients with complex medical, mental health, or behavioural needs.
* Conduct regular supervision and training of care staff and complete client needs assessments.
* Participate in an after‐hours roster to provide advice during critical incidents.
* Ensure compliance with safety, HR quality frameworks, and financial protocols.
The Successful Candidate Will Have
* Tertiary qualifications in Psychology, Nursing, Social Work, Human Services, Special Education, or similar.
* Minimum 2 years' experience in care/case management.
* Knowledge of legislation and practice in at least one of the following: Disability Care, Forensic Disability, Child Protection, Aged Care, or Health Care.
* Queensland Driver License.
* Must hold or be willing to obtain First Aid & CPR, Blue Card, NDIS Worker Screening Check, and LCS2 Background Check.
In Return, We Offer
* Join a compassionate team in our Care Operations division.
* Competitive salary of $95,000 plus super and vehicle allowance.
* Continuous learning and development through tailored workshops.
* Monthly team celebrations.
* 24/7 Employee Assistance Program for you and your family.
* Discounted Goodlife Gym membership.
* Opportunity for a dedicated local of the Central / Southern Gold Coast.
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