About The RoleAn exciting opportunity has become available for a professional and highly organised Sales Support Officer to join a leading business in their Warranty division. In this role, you will act as a key administrative support to the sales team, managing warranty-related enquiries, processing documentation, and ensuring network has the information and resources they need to succeed. This position is ideal for someone who thrives in a structured environment, brings strong attention to detail, and is passionate about delivering exceptional internal and external service. If you're looking to step into a role where your coordination skills and service mindset will be truly valued, this could be the perfect fit.Key ResponsibilitiesBuilding strong relationships with internal and external stakeholders.Assisting with sales support and administration to ensure the Sales team has the necessary resources and information.Managing enquiries via phone and email with professionalism and urgency.Identifying opportunities for improvements in sales, administration, and operational processes.Providing ad hoc assistance to the Finance & Operations team to ensure smooth operations.Complying with the Privacy Act and other relevant government policies.Contributing to general office duties to maintain a productive work environment.Skills & Experience:A strong customer service ethic and excellent phone manner.Previous experience in an administrative or office support role.Proficiency in Microsoft Office, especially Word and Excel.Ability to handle data processing, numerical tasks, and reporting requirements.Previous experience in customer service, stakeholder management, or a similar role is desirable.Exceptional attention to detail and time management skills.The ability to work autonomously as well as within a larger team.Flexibility and a proactive approach to work in a constantly changing environment.Benefits:Work-Life Balance & Wellbeing: Access health & wellness programs and engage in volunteering opportunities.Team Culture & Perks: Be part of a supportive and vibrant team with regular social events, employee discounts.Hybrid Working Model: Enjoy flexibility with the option to work in the office a minimum of 2 days per week at our Southbank location.About the Company:Our client, based in Southbank, is an established leader in the Warranty sector. They offer a supportive and collaborative work environment where your contributions are valued, and professional growth is encouraged. With a strong focus on teamwork and efficiency, this is an excellent opportunity to make a real impact in an essential industry.How To ApplyTo apply, please follow the link below or for a confidential discussion, please contact Ben Foley at BFoley@sharpandcarter.com.au. Please note, we are not accepting email applications for this position.
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