Overview
527451 | Ballarat, VIC | Alcohol & Drugs, Crisis & Homelessness, Mental Health | Permanent Full Time | Closing on: Oct 6 2025
Your new role
You will play a key role in enhancing Uniting's practice and quality excellence in Homelessness and Community Supports services across the North and West Division, ideally based in our Ballarat or Werribee offices. You will provide expert advice on complex cases, escalate risks, and support staff through reflective practice, case reviews, secondary consultations, and training. Your focus will be on innovative programs like Street2Home, Journey to Social Inclusion, and the Zero Project, contributing to impactful outcomes for vulnerable communities.
You will actively contribute to the development of evidence-based practices at Uniting, ensuring that interventions are culturally responsive and trauma-informed. Your expertise will drive meaningful change and elevate the quality of service delivery in the division.
Your role is integral to the leadership team and reports directly to a divisional Senior Manager. You will have the opportunity to work alongside fellow Principal Practitioners across the region, collaborating on methodologies and service innovations. While the role provides virtual support, regular travel is essential to engage with teams face-to-face across the region.
Responsibilities
* Provide expert advice on complex cases, escalate risks, and support staff through reflective practice, case reviews, secondary consultations, and training.
* Contribute to the development of evidence-based, culturally responsive and trauma-informed practices across homelessness and community supports services.
* Lead or participate in projects and programs such as Street2Home, Journey to Social Inclusion, and the Zero Project.
* Collaborate with the leadership team and fellow Principal Practitioners to drive service innovations and quality improvements.
* Travel regularly within the region to engage with teams face-to-face.
Benefits of working at Uniting
* Influence practice and care across diverse communities and programs
* SCHADS Level 8, plus superannuation, salary packaging and 17.5% leave loading
* Full-time hours + hybrid work options aligned with operational needs
* Work in a values-driven organisation deeply committed to social justice and inclusion
* Strong internal support and opportunities for ongoing professional development
Your skills and experience
You Will Bring With You
* Significant experience supporting social inclusion and progression of people experiencing homelessness or social isolation using therapeutic and trauma-informed approaches.
* Deep knowledge and hands-on experience working in homelessness program delivery, including early intervention settings, assertive outreach and housing-first therapeutic and trauma-informed methodology.
* A track record in coaching and developing staff, leading reflective practice, facilitating training, and providing case consultations.
* The ability to draw meaningful insights from practice data, identify trends, and recommend improvements at individual, team and system levels.
* A collaborative, solutions-focused approach, working confidently across teams and disciplines to guide high-quality decisions.
* Strong understanding of homelessness, community support, children and families, family violence and youth service delivery streams.
How to apply
If you're ready to help strengthen the foundations for living for communities, we'd love to hear from you. Click APPLY soon. We'll review applications as they come in and might close the ad early.
For any questions, reach out to Libby Jackman on 0421 584 497 during business hours for a chat.
About Uniting
At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.
Visit us: www.vt.uniting.org
Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a "child safe" organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.
Through the recruitment process, we will ask you for personal information. Disclosure is optional, however, it can help us support you better. We invite you to tell us if you identify as Aboriginal, a person with disability, from a diverse background or LGBTIQA+. You will be given an opportunity in the application form to request additional support. We welcome the opportunity to discuss how we can support you.
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