**Justice** Information & Knowledge Management; Practice Management Branch; Crown Law; Brisbane City| Workplace Location | Brisbane Inner City |• Analyse business processes of legal and administrative teams. • Use data modeling techniques to design applications. • Develop, support and provide training in Visualfiles, Elite, Bighand and eDocs and other Crown Law business applications in compliance with applicable standards and procedures. • Identify and implement methodologies for producing user-friendly IT systems. • Identify and resolve technical issues related to Crown Law business systems. • Write and maintain relevant documentation. • Provide guidance and assistance to the Team in the delivery of operational support and/or project outcomes. • Assist team members and the Manager, Business Systems in the provision of high-quality support to legal teams. • Assist in providing ICT services and client outcomes. • Interpret data, modeling information analysis and reporting for a continuous improvement in services and applications. • Liaise and negotiate with stakeholders. • Maintain and periodically review Crown Law IT systems. • Assist in the management of projects and report on progress as requested. • Contribute to the development of team standards and procedures, ensuring a focus on the principals of best practice and continuous improves and Quality Assurance requirements. • Promote the use of Crown Law applications throughout the practice by means of client presentations and post-release user support. • Work in collaboration with team members and all areas of the Practice Management Branch to provide a high level, integrated service to clients. • Identify new and continuous improvement opportunities that support Crown Law's values and contribute to business objectives. • Demonstrate commitment to self-development and participate in development activities.***Applications to remain current for 12 months.*****Job Ad Reference: QLD/680748/26****Closing Date: Monday, 16th March 2026**- *Hold down the control (Ctrl) button and use your computer mouse to select multiple options*- *Hold down the control (Ctrl) button and use your computer mouse to select multiple options*If you have any questions about your account or accessing this website, please ( https://www.qld.gov.au/jobs/government/qgov-jobs-feedback/ ).**If you wish to view or update applications submitted for Queensland Health roles, please log in on the ( https://apply-springboard.health.qld.gov.au/ ) site.**#J-18808-Ljbffr