Ralph Lauren Corporation is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For almost 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
The Role
We are looking for a dynamic part-time Sales Associate to work at our successful store, Ralph Lauren Sunshine Plaza. As a Sales Associate you will excel in providing customers with exceptional support, driving operational excellence and supporting our stores to deliver a seamless client experience across all channels. You will be required to support store operations including visual merchandise, stock control, back of house processes and omnichannel.
As a part-time Sales Associate, you are required to work a minimum of 20 hours per week across a mix of weekdays and weekends.
Responsibilities
* High level of awareness of the store's inventory and strong product knowledge
* Ensure omnichannel orders are processed in an accurate, efficient and organised manner
* Manage omnichannel packaging inventory & requesting replenishment when necessary
* Ensure all products are untagged properly and provide gift wrapping (where applicable)
* Verify that all outgoing orders are secured and complete and report any discrepancies to omnichannel Support
* Provide exceptional customer service and assist clients with selection of merchandise
* Develop strong commercial relationships with clients
* Provide a memorable shopping experience by employing exceptional levels of customer service
Skills and Experience
* Proven experience in retail, sales or customer service, preferably with experience in omnichannel
* A genuine love and understanding of our brand
* Previous experience in a similar sales and stock role
* Strong merchandise disciplines
* Good communication and interpersonal skills
* Well-groomed individual with a good understanding of trends, fashion and competitors
* Ability to identify inventory opportunities and communicate with management to maximize sales
* Exceptional organisational skills with an eye for detail
* A 'can do' attitude
* Excellent team player who enjoys working in a team and can respond well in an ever-changing environment
Benefits
* Be rewarded through generous remuneration, staff discount + commission structure
* Opportunity to develop your skills and grow within a world-class organization
* Access to our Employee Assistance Program
* In addition to statutory leave entitlements, enjoy additional paid leave benefits including paid parental leave (for primary & secondary caregivers), birthday leave, RL personal days & sabbatical leave program
* Thrive in a culture that champions inclusion, diversity, respect, individuality & possibility
* Ralph Lauren is certified as a Great Place to Work in Australia
Please note that you will be required to work a mixture of weekdays and weekends.
Ralph Lauren is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of our people. We value people of all nationalities, religions, age, abilities, sexual orientations, gender identities and/or expressions. We are strongly committed to achieving a diverse workforce. Ralph Lauren strongly encourages applications from Aboriginal and Torres Strait Islander people.
The Ralph Lauren journey is one of constant movement, aspiration, evolution & innovation. Start your journey today
Please note that due to a high number of applicants, only successful candidates will be contacted.